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RETURN POLICY

Last updated April 15, 2024

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a partial refund only (less shipping costs, PayPal Fees, restocking charges).. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned specimens must be returned in their original condition. Many meteorites, tektites, and impactites are fragile and may be packaged in a plastic/acrylic case for the safety of the specimen.

RETURN PROCESS

To return an item, please email customer service using our contact us page at https://www.meteorites-for-sale.com/contact-us.html and and mail your return to the following address:

The Meteorite Exchange, Inc.
Attn: Returns
1121 W Valley Blvd Ste I #165
Tehachapi, CA 93561
United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.

  • We reserve the right to subtract shipping costs and PayPal fees from your refund amount.
  • Returned international orders are subject to a 30% restocking fee.
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EXCEPTIONS

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at: https://www.meteorites-for-sale.com/contact-us.html

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